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We are confident that our products are of great quality and even better value. However, if upon receiving and inspecting your item you decide that you want to return it, you will have 30 days as of the date of shipment arrival to return it for a refund minus the shipping cost.
*The warranty period starts from the date your goods are delivered and you must inform the seller of any issue encountered with one of our products within 30 days of discovering the issue.
We are confident that our products are of great quality and even better value. However, if upon receiving and inspecting your item you decide that you want to return it, you will have 30 days as of the date of shipment arrival to return it for a refund minus the shipping cost. Any additional fees associated with a purchase transaction will be deducted from the amount of the refund.
The 180 Days Purchase Protection protects the buyer if an item purchased has not been shipped or if a shipped item is significantly not as described by the seller. The 180 Days Purchase Protection covers all purchases and payments made through our website. We accept Visa, Master Card, American Express, and Discover Card. If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we'll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations. If you are charged for a transaction that you didn't make, let us know within 60 days, and we've got you covered.
Joyor support is here to help answer questions about us and our products. We offer a variety of options and resources to help you find the answers you are looking for. Our knowledge base will provide you with answers to our most frequently asked questions. The online chat feature will provide you with instant access to one of our highly trained Customer Care staff for quick assistance. You will also find the online contact form to send us a message and the phone number to our Customer Care team.