Learn about our products, view online manuals, get the latest downloads and get service, support and professional advice. We're here to help. Need help with order information, repair status, shipping FAQs, product registrations or help finding a Support Center? Please contact us.


Need help with an existing order?


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Process a Return         Process a Refund          Warranty Service


How To & Troubleshooting


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Phone Support / International Assistance


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support@joyorscooters.com

support@joyorscooters.com

Operating Hours : 

Mon-Fri 2:00 am - 2:00 pm US Pacific Time (11:00 pm - 11:00 am US Eastern Time)

NO501, Building 45, Datangxia District 2, Yiwu, Zhejiang, China,322000


Contact Us Online


Talk to a live agent for help with your order, product information and support. Available Mon-Fri 11:00 pm - 11:00 am EST

Live Chat►


E-mail Support


*Please allow up to 120 hours for a response to your question. Fill out the form below to send a question to the Joyor Support Team. This form is only for Joyor products sold in the United States, United Kingdom, European Countries, Canada, Australia and Ireland. Fields marked with an asterisk (*) must be filled out.


Learn about our products, view online manuals, get the latest downloads and get service, support and professional advice. We're here to help. Need help with order information, repair status, shipping FAQs, product registrations or help finding a Support Center? Please contact us.

International Support Services

Take advantage of our reliable support services and resources. Diagnose and resolve technical problems or arrange Next Business Day On-Site Service over the phone when traveling internationally.

Opening Hours:
Monday to Saturday: 9:00 am - 9:00 pm IST
Sundays: 10:00 am - 10:00 pm IST
U.S. Based Shipping and Support
Free Returns on All Orders
Credit Card Purchase Protection
24/7 Customer Support Center
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