Warranty SERVICE

Wherever you buy goods from Joyorscooters.com or from any Joyor outlet or Distributor's store, you have 60 months to request repairs or replacement if any vehicle turns out to be faulty or is not as advertised.

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30 Days Fulfillment Ensured Merchandise Exchange

In the event that you are unsatisfied with your buy, Our merchandise exchange permits you to return the item bought on Joyorscooters.com inside 30 days tallying from the date of receipt of shipment, and solicitation a discount from us under any conditions.

Get Support

To Fit the bill for a Discount, All The Accompanying Conditions Must Be Met:

1. A Return Product Approval (RMA) must be mentioned from us inside 30 days from the date of receipt of shipment. To demand a RMA, contact Our Administration Group at support@Joyorscooters.com

2. In the event that the explanation behind return isn't because of an item disappointment, the expense of return transportation will be borne by the client.

3. The RMA number and fundamental contact data (counting however not restricted to name, telephone numbers, address, email, purchas date, and so forth.) must be unmistakably shown on the printing layout gave by Our Administration Group or composed on paper by the client and must be incorporated alongside the brought item back.

4. Returned item should be in acceptable state of being (not genuinely broken or harmed).

5. All extras initially included with your buy must be incorporated with your return.

6. Approval to return doesn't ensure credit or trade. We will give a trade or endless supply of the bring bundle back.

Extra Terms and Conditions

1. RMA is legitimate for thirty (30) days from the date of issue.

2. Items requested in November and December can be returned before January 31st of the next year.

3. Postage charges, blessing wrapping expenses, and assessments paid (e.g., state, customs, Tank) are not refundable except if the return is because of characteristic item surrenders. On the off chance that your request contains different items and you just return some portion of them, do take note of that absolute delivery charges are not refundable. Fractional delivery charges are additionally not refundable.

4. You will accept all danger of misfortune or harm to the item while on the way to us.

5. On the off chance that you return an item to us, (a) without a RMA from us (b) without all parts remembered for the first bundle, we hold the option to decline conveyance of such return.

Restricted Item Guarantee

We warrant the first buyer that your item will be liberated from surrenders in materials and workmanship under ordinary use for a period previously mentioned.

We don't warrant the activity of the item will be continuous or mistake free.

We are not liable for harm emerging from inability to adhering to directions identifying with the item's use.


On the off chance that an equipment imperfection is found and a legitimate case is gotten by Joyor inside the Guarantee Time frame, Joyor will, at its choice and to the degree allowed by law, either (1) fix the item at no charge, utilize new or revamped new parts or, (2) supplant the item with another or restored item.

In case of an imperfection, to the degree allowed by law, these are your sole and selective cures. Postage charges may apply aside from where precluded by material law. This Restricted Guarantee is legitimate just in the locales where the items are sold by Joyor and is substantial to the degree allowed by the appropriate laws of such purviews. Any substitution equipment item will be justified for the rest of the first guarantee time frame or thirty (30) days, whichever is longer, or for any extra timeframe that might be material in your purview.

Step by step instructions to Acquire Guarantee Administration

A Guarantee Administration Request must be mentioned from Joyor inside Guarantee Period from the date of receipt of shipment. To demand a Guarantee Administration Request, contact Our Administration Group support@Joyorscooters.com

To acquire guarantee administration, you should convey the item, in either its unique bundling or bundling giving an equivalent level of assurance, to the location indicated by Joyor Outlet. As per pertinent law, Joyor may require the client to outfit verification of procurement subtleties as well as consent to enlistment necessities before accepting guarantee administration. It is your duty to reinforcement any information, programming, or different materials you may have put away or safeguarded on the item. All things considered, such information, programming, or different materials will be lost or reformatted during administration, and Joyor won't be answerable for any such harm or misfortune.

Contact Joyor

For client assistance please contact: support@Joyorscooters.com

Avoidances and Impediments

This Restricted Guarantee applies just to the item produced by or for Joyor, that can be recognized by the "Joyor" brand name, trademark, or logo fastened to it. The Restricted Guarantee doesn't make a difference to any (a) Harm because of demonstrations of nature or God, for instance, lightning strikes, twisters and so forth; (b) Carelessness; (c) Business use; (d) Changes to any aspect of the Item; (e) Harm brought about by use with non-Joyor items; (f) Harm brought about unintentionally, misuse, abuse, flood, fire, seismic tremor or other outer causes; (g) Harm brought about by working the Item outside the allowed or proposed utilizes portrayed by Joyor or with ill-advised voltage or force gracefully; or (h) Harm brought about by administration (counting updates and extensions) performed by any individual who is definitely not an agent of Joyor. Recuperation and reinstallation of programming projects and client information are not secured under this Restricted Guarantee.

Joyor affiliate, operator, or representative is approved to make any change, augmentation, or expansion to this Restricted Guarantee. In the event that any term is held to be illicit or unenforceable, the legitimateness or enforceability of the rest of the terms will not be influenced or disabled.

Inferred Guarantees

But to the degree denied by relevant law, all inferred guarantees (counting guarantees of merchantability and qualification for a specific reason) will be restricted in length to the term of this restricted guarantee. A few purviews don't permit restrictions on the term of a suggested guarantee, so the above constraint may not concern you.

Restriction of Harms

But to the degree restricted by pertinent law, Joyor will not be subject for any accidental, roundabout, extraordinary, or noteworthy harms, including however not restricted to loss of benefits, income or information, coming about because of any penetrate of express or suggested guarantee or condition, or under some other lawful hypothesis, in any event, when Joyor has been instructed regarding the chance of such harms. A few locales don't permit the rejection or constraint of unique, backhanded, accidental or weighty harms, so the above restriction or avoidance may not concern you.


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Learn about our products, view online manuals, get the latest downloads and get service, support and professional advice. Need help with order information, repair status, shipping FAQs, product registrations or help finding a Support Center? Please contact us. 

Joyor Customer Support CENTER

No. 501, Building 45, Datangxia District 2,
Yiwu, Zhejiang, 322000

Contact Number: +86 (183) 9593-8068
Email: support@joyorscooters.com

Opening Hours: 

Monday to Saturday: 9:00 am - 9:00 pm EST
Sundays: 10:00 am - 10:00 pm EST 


International Support Services. Take advantage of our reliable support services and resources. Diagnose and resolve technical problems or arrange Next Business Day On-Site Service over the phone when traveling internationally. 


No. 501, Building 45, Datangxia District 2,
Yiwu, Zhejiang, 322000

Contact Number: +86 (183) 9593-8068
Email: support@joyorscooters.com

Opening Hours: 

Monday to Saturday: 9:00 am - 9:00 pm IST
Sundays: 10:00 am - 10:00 pm IST 

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