Before returning a product, you MUST first contact joyorscooters.com customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Talenic.com will not accept returns without a CRA number. To find the appropriate phone number or to send an email to customer service to request a CRA number, go to joyorscooters.com/contact-us or see the "Contacting Talenic.com" or "Getting Help" section of your customer documentation. Note: You must ship the product to joyorscooters.com within 5 days of the date that joyorscooters.com issues the Credit Return Authorization number and MUST follow these steps:

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