Before returning a product, you MUST first contact joyorscooters.com customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Talenic.com will not accept returns without a CRA number. To find the appropriate phone number or to send an email to customer service to request a CRA number, go to joyorscooters.com/contact-us or see the "Contacting Talenic.com" or "Getting Help" section of your customer documentation. Note: You must ship the product to joyorscooters.com within 5 days of the date that joyorscooters.com issues the Credit Return Authorization number and MUST follow these steps:

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International Support Services

Take advantage of our reliable support services and resources. Diagnose and resolve technical problems or arrange Next Business Day On-Site Service over the phone when traveling internationally.

VPO Marera, Tehsil Jaisinghpur,
Distt Kangra (H.P), 176097
India

Email: support@joyor-scooter.com
Toll-free: +86-183-9593-8068

Opening Hours:
Monday to Saturday: 9:00 am - 9:00 pm IST
Sundays: 10:00 am - 10:00 pm IST
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