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MK204 Electric Scooter Front Light with Horn Bell - Black
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Pickup available at New York Warehouse
Usually ready in 2-4 daysPairs well with
60 Months Warranty Service
Wherever you buy electric scooters from joyorscooters.com, you have 60 months to request repairs or replacement if any vehicle turns out to be faulty or are not as advertised. During the warranty period if any vehicle is found to have a manufacturer defect, we will repair or replace the defective part(s). If a product cannot be repaired or replaced within a reasonable time, you may request a refund or price reduction.
*The 60 months warranty period starts from the date your goods are delivered and you must inform the seller of any issue encountered with one of our products within 30 days of discovering the issue.
Local Warranty & Repair Service
Joyor Scooters has introduced localized maintenance services in the US. Our dedicated customer service team provides comprehensive support to ensure a smooth repair process. When a customer’s electric scooter requires repairs, our customer service team responds promptly and connects them with the nearest repair center. These repair centers have undergone rigorous selection and training, ensuring they possess professional repair skills and equipment.
We provide these repair centers with technical manuals, drawings, and the necessary repair parts to ensure they can provide our customers with high-quality maintenance services. Customers only need to bring their damaged electric scooters to the nearest repair center, wait for the repairs to be completed, and then pick them up directly. This eliminates the need for expensive shipping and long waiting times.
Free Shipping on All Orders
We offer free shipping on all orders! ‘Free shipping on all orders’ is not just a promise we make to you; it is a token of our deep appreciation for choosing us. We hope that this small gesture will enhance your shopping experience and make it even more enjoyable. We also look forward to continuously earning your trust and affection with our products and services.”
180 Days Buyer Protection
PayPal Buyer Protection protects the buyer if an item purchased has not been shipped or if a shipped item is significantly not as described by the seller. Paypal Buyer Protection covers all purchases and payments made through our website. We Accept Visa, Master Card, American Express, Discover Card and PayPal using secure PayPal payment gateway. PayPal account optional but not required.
We are confident that our products are of great quality and even better value. However, if upon receiving and inspecting your item you decide that you want to return it, you will have 30 days as of the date of shipment arrival to return it for a refund minus the shipping cost.
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 6 hours on weekdays.
Shipping Information
Free Shipping on All Orders
- Tax already included. No Extra Cost
- Ships within 1-2 business days.
- Ships in our fully recyclable and biodegradable signature boxes.
Customer Support
Give us a few details and we’ll offer the best solution. Connect by phone, chat, email, and more.
We are available Monday to Friday (8am-11pm GMT)
FAQ’s
Visit our FAQs page to find answers to common questions.
Contact Us
We'd love to hear from you. Our team is here to help. Visit our contact page to send us a message.
FAQs
Please read our FAQs page to find out more.
What is the Order Processing Time and Shipping Time?
We usually start processing your order the day after we receive it. The order processing time is 1 business day. If there are any problems with your order, or if we can't dispatch it on time, our customer service team will contact you as soon as possible. Once your order has been dispatched, the delivery company will normally take 2-5 working days to deliver your order. The exact delivery time will depend on whether your location is remote and whether it's convenient for the courier to deliver quickly. Once your package has been shipped, we will provide you with a tracking number that allows you to follow the logistics online in real time. Examples include UPS, DHL or FedEx. You can track your package at any time and prepare for its arrival.
What Are the Carrier Delivery Options and the Estimated Delivery Times?
Joyor chooses which carrier will deliver your shipment, and some of our shipments require a signature. Your Shipment Notification email will tell you whether a signature is required. The carrier may also require a signature at their discretion. The carrier may make subsequent delivery attempts before returning the shipment to Joyor. Once your order has prepared for shipment or has shipped, we are unable to change the shipping address.
Average transit time is 2-5 business days. Overnight shipping is available to some zip codes for an additional cost. Please be aware that external factors beyond our control (such as strikes, adverse weather conditions and holidays affecting parts of our fulfillment network etc.) may delay your orders. Please note that our delivery are based on normal conditions so in exceptional conditions it might happen that your order arrives after the expected date despite you ordering before the last order date provided.
“What Are the Shipping Cost and Applicable Taxes?
Shipping is free on all orders. You can find delivery costs at checkout, on the Order Confirmation email and online when you view your order on the Order Status website.
All taxes and Customs fees will already be paid. You pay only what you pay at checkout. All taxes are included in the price of all items. The seller has paid all taxes and the customer does not have to pay any additional taxes. Free Taxes for all products and all orders.
What Are the Return and Refund Conditions?
1. A Return Merchandise Authorization (RMA) must be requested from us within 30 days from the date of receipt of shipment. To request a RMA, contact Our Service Team at support@joyorscooters.com
2. If the reason for return is not as a result of a product failure, the cost of return shipping will be borne by the customer.
3. The RMA number and necessary contact information (including but not limited to name, phone numbers, address, email, purchased date, etc.) must be clearly displayed on the printing template provided by Our Service Team or written on paper by the customer, and must be included along with the returned product.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. Authorization to return does not guarantee credit or exchange. We will issue an exchange or credit upon receipt of the return package.
How to Obtain Warranty Service?
A Warranty Service Order must be requested from Joyor within Warranty Period from the date of receipt of shipment. To request a Warranty Service Order, contact Our Service Team support@joyorscooters.com
To obtain warranty service, you must deliver the product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Joyor Outlet. In accordance with applicable law, Joyor may require the customer to furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Joyor will not be responsible for any such damage or loss.